What are the currently supported payment methods?

We accept Visa credit card, Western Union, bank transfer, and credit card payments.

Can I purchase products without registering an account?

Yes, of course!

How long is the warranty period for a watch?

For each watch bought from this site, we provide a 12-month warranty. Watches are eligible for return or exchange only in the event of a malfunction. Please note that the warranty excludes damages resulting from regular usage or external influences (such as scratches, stones falling out, dents, surface marks, or material discoloration/fragmentation). It does not cover water damage, lost or stolen components, or misuse/negligence. We highly advise against using the watch for activities like swimming, diving, surfing, or similar pursuits.

I can't find the watch I want to buy on your website, can you provide me with more options?

Of course no problem, you can send the product link, model or full name to our customer service to get more pictures, we have a professional pre-sales team.

What should I do if my watch is lost in transit?

If the package does not reach you (was held by customs or lost), you can contact our customer service to request a refund or resend.

Can my watch be customized?

Yes, if you have any special needs for your watch, please contact our customer service. We will try our best to satisfy you.

What if my address is wrong?

If the address you filled in is wrong, you can contact our customer service to modify it before shipping.

After I received the package, I found that the watch was not moving?

Sometimes automatic watches need to be wound manually, you can contact our customer service to get an instruction video.